Today Radix-Technologies announced the hiring of Grozdanka Andonovska as Director of Global Customer Fulfillment. Ms. Andonovska has 10+ years of experience building, developing and implementing world class Customer Fulfillment organizations.  A Kaizen Black Belt, Ms. Andonovska has  instituted Six Sigma programs resulting in increased levels of customer satisfaction, customer retention rates of 98%+ and increased employee satisfaction levels resulting in employee retention rates of 97%.  Reporting to Ms. Andonovska will be the Customer Fulfillment and Application Training.

Ms. Andonovska will be based in the Skopje, Macedonia’s Customer Fulfillment Center with oversight of Radix Technologies’ U.S. and Asia-Pacific Customer Fulfillment centers.  “We are pleased to have Ms. Andonovska as part of the Radix Technologies team.  After an exhaustive search with numerous qualified applicants, Ms. Andonovska’s demonstrated abilities instituting Best in Class practices with measurable results made her the clear choice.” Stated Radix-Technologies’ CEO.

Radix-Technologies, headquartered in Saint Helier, Jersey is a technology company with operations in more than 10 countries. Radix-Technologies a market leader in On-Demand Applications built on the Software as a Service (SaaS) platform develops CRM and ERP applications for use in niche industries requiring low start-up costs in technology. Since its beginning in 1998, Radix-Technologies grew sales 35%+ annually and has re-invested more than 75% of earnings into R&D for technological innovation in niche markets. For further information on Radix-Technologies and its products, visit the Company’s website at www.Radix-Technologies.com.

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